King & Spalding Advised ServiceNow On Acquisition Of AI Leader Cuein
King & Spalding Advised ServiceNow On Acquisition Of AI Leader Cuein
King & Spalding advised ServiceNow, a leader in AI-driven business transformation platforms, on its acquisition of Cuein, a company specializing in AI-native conversation data analysis and insights.
ServiceNow’s cloud-based platform streamlined digital workflows for IT, HR, customer service, and other enterprise functions. The acquisition aimed to strengthen ServiceNow’s AI Agents’ capabilities by enhancing their ability to process and transform customer interaction data from various channels into actionable insights.
The King & Spalding deal team was led by Partner Joseph Halloum and Senior Associate Megan Larsen, with support from Partners Meredith Sheldon O'Leary, Sydney Jones Lampard, Craig Phillips, Scott Petty, and Jarno J. Vanto; Senior Associate Karen Shriver; Associates Laura Huffman, Sydney Teng, and Zev Beeber; Counsel Myrna Baumann; Associate Alexa Christianson; and Paralegal Alanna Quinn.
